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Refund and Returns Policy
Home Refund and Returns Policy

At Educational Alliance, we strive to provide high-quality digital courses to help you achieve your educational goals. We understand that circumstances may arise where you might need a refund or a return. Please review our policy below to ensure a smooth process.

1. Refund Eligibility

  • Refunds are available for digital courses purchased from Educational Alliance only if the request is made within 7 days of the purchase date.
  • To be eligible for a refund, you must have purchased the course directly from our website and not through any third-party platforms.
  • Refunds will not be granted for digital courses that have been partially or fully accessed.

2. How to Request a Refund

  • To request a refund, please contact us within 7 days of your purchase using one of the following methods:
  • Provide your order number and the reason for your refund request.
  • Our team will review your request and respond within 3 business days.

3. Return Policy

  • As digital courses are non-tangible goods, they cannot be returned. However, if you face any technical issues or have concerns about the content, please reach out to us, and we will assist you in resolving the issue.

4. Exceptions

  • Refunds will not be granted for any course materials that have been downloaded or accessed.
  • No refunds will be issued after 7 days from the date of purchase.

5. Contact Information

For any questions or concerns regarding our refund and return policy, please contact us:

  • Phone: 79995-37300
  • WhatsApp: 90099-01041
  • Email: edualliancecoaching@gmail.com
  • Address: Opposite to Municipal Water Jora, Raipur, Near College of Agriculture, Raipur

We appreciate your understanding and cooperation. Thank you for choosing Educational Alliance.